Excellent hotel with great amenities like free wi-fi, 24-hour reception, and outdoor swimming pool. I'll never forget how the staff helped me find my lost earring. Highly recommend a stay for comfort and service. Returning for Christmas!

Pleasant Surprise with the Staff

The friendly staff made my arrival smooth, immediately attending to my request for extra towels and providing great local dining tips. They really put a personal touch to my stay.

However, the mattress had a sagging issue, which made for an uncomfortable night's sleep. It really detracted from an otherwise enjoyable experience.

Unique on-demand breakfast options

Proximity to Gruene attractions, On-site restaurant and bar, Modern and clean facilities

Housekeeping clearly needs improvement!!! An unreliable elevator situation doesn't help either, leaving guests feeling stressed rather than relaxed!!!

A simple breakdown of my experience

The location was very convenient for exploring nearby attractions. Unfortunately, the housekeeping services were lacking, as my room went uncleaned during my entire stay. Additionally, the staff interactions were not very welcoming, leaving a less than favorable impression.

This was just a commendable fit for a swift visit in New Braunfels with attractive and competitive value for money. Enjoyed the on-site restaurant after a long day, providing great meal options without needing to go out. Make sure to check the local attractions nearby. they're really worth visiting.

I had a great time with my friends in our two Queen bed room! The front desk staff were super helpful, and we enjoyed the on-site restaurant after a long day exploring the nearby attractions, such as the Gruene Historic District and the Comal River. The breakfast buffet was decent too, so I recommend checking that out!

However, be cautious of random charges to your card. A friend had an unusual double charge during their stay that took a while to resolve, which was stressful.

This was a great match for a concise stay in New Braunfels with very good value for money. The on-site restaurant offered some unexpected meal options that were quite convenient after a long day exploring. Make sure to check for special parking spots if you're a frequent traveler.

The cleaning service wasn't consistent during the visit, but the staff were incredibly welcoming, making sure every need was met. The convenient location helped explore the nearby attractions easily. A few maintenance issues in the room detracted from an otherwise pleasant experience.

The King Room was decent in size but not very comfy. The mattress felt saggy, which made it hard to get a good night's sleep. The bathroom was pretty clean though, and the water pressure in the shower was strong, which I appreciated. There were some amenities like a Keurig machine, but that didn’t really make up for the discomfort. I can’t say I felt rested after my stay. Housekeeping didn’t clean my room during my time there either, which was disappointing.

i’ve stayed here a few times before and was pleased once again. the room was comfortable, offering a quiet space with a decent shower. the staff was on point, making the stay more enjoyable than i expected.

breakfast was not complimentary.

The on-site restaurant offered unique meal options that made it convenient after a long day. It’s close to attractions like Schlitterbahn, making it easy to hit the water park.

I found the beds uncomfortable. they felt way too firm for my liking. Housekeeping was nonexistent during my stay, which is a bit disappointing when you're looking for a clean room every day. Additionally, it feels like management isn't addressing cleanliness issues effectively, considering others have pointed it out too.